kkjili Privacy Policy — What We Collect and How We Keep It Safe

When you register an account on kkjili, we collect basic personal details including your name, date of birth, email address, and contact number. We also collect financial information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a government-issued ID or other supporting documents to comply with applicable regulations. Usage data — including your login times, device type, browser, and in-platform activity — is collected automatically to help us improve the platform experience. We may also collect location data at the country level to ensure our services are delivered appropriately to users in the Philippines. All information collected is limited to what is genuinely needed to operate the platform safely and fairly. We do not collect sensitive personal data beyond what is required for account management and regulatory compliance.

The personal information you provide is used primarily to create and manage your kkjili account, process transactions, and deliver the gaming services you have signed up for. We use your contact details to send account-related notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential and cannot be opted out of while your account is active. Where you have given consent, we may also send promotional messages about new games, bonuses, or platform updates; you can withdraw this consent at any time through your account settings. Usage and behavioural data helps us identify technical issues, optimise platform performance, and personalise your experience on the platform. Identity and financial data is used to fulfil our obligations under applicable anti-money laundering and responsible gaming requirements. We do not use your data to make automated decisions that produce significant legal effects without human review. All data use is proportionate to the purpose for which it was collected.

kkjili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party partners are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using it for any purpose beyond the service they provide to us. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required by law or a valid legal order. If kkjili undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where possible. We will never disclose your data in a way that is inconsistent with this Privacy Policy without your explicit consent. Any disclosure made under legal obligation will be limited to the minimum information required.

kkjili applies industry-standard security measures to protect your personal and financial data from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using SSL/TLS protocols, ensuring that your information is protected in transit at all times. Sensitive data stored on our servers is protected through access controls, encryption at rest, and regular security audits conducted by our technical team. We maintain strict internal policies governing who within our organisation can access personal data, and access is limited to staff who require it to perform their job functions. In the event of a data breach that poses a risk to your rights or interests, we will notify affected users and relevant authorities in accordance with applicable requirements. You are also responsible for keeping your account credentials secure — do not share your password with anyone, and contact support immediately if you suspect unauthorised access to your account. We recommend enabling any additional security features available in your account settings for an extra layer of protection.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents may be retained for a minimum period as required under applicable financial regulations in the Philippines, even after an account is closed. Usage and behavioural data collected for platform improvement purposes is typically retained in anonymised or aggregated form after it is no longer needed in identifiable form. If you request the deletion of your account, we will process your request in accordance with our retention obligations and delete or anonymise data that is no longer required to be kept. You may request a copy of the personal data we hold about you at any time by contacting our support team. We will respond to data access and deletion requests within a reasonable timeframe. Where data must be retained beyond your request due to legal requirements, we will inform you of the reason and the expected retention period.

As a registered player on kkjili, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you have provided consent for marketing communications, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You have the right to object to certain types of data processing, including profiling for marketing purposes, and to request that we restrict processing of your data in certain circumstances. To exercise any of these rights, contact our support team with your request and we will respond promptly. We will not discriminate against you for exercising your privacy rights — your access to the platform will not be affected by a data access or deletion request. If you believe your privacy rights have been violated, you may raise a complaint with the relevant data protection authority in the Philippines.